Frequently Asked Question

Why should I use Diamond Star™ Notaries ?
We were established in 2004 and with the years of industry experience and state of the art office systems, Diamond Star™ Notaries offers quick, timely and efficient services for you and your customers. When your customers can’t come to you, let us travel and assist them to ensure a smooth signing at their convenience. We comply with current CFPB guidelines.

What sets Diamond Star™ Notaries apart from other signing services?
We are your partner in the signing industry and perform our job with pride. Diamond Star™ Notaries is able to provide a turnaround within 30 minutes from your initial request, flexible scheduling and notary accountability to ensure that your documents are signed quickly and efficiently.

Which areas do you service?
Diamond Star™ Notaries is a California based Bay Area/Silicon Valley notary service provider. Whether your customer needs to sign at their home, while traveling for work, we can service your signing needs as needed.

What is the benefit of using Diamond Star™ Notaries? Philipe has more than 20 years in the industry. He's experienced as a long originator, Escrow officer and is considered by all clients as the "Best of the Best"..

Do you explain documents?
Philipe will review each of the documents with the customer, guiding them appropriately for questions that may arise.

Do you have bilingual Signing Agents?
Yes. Philipe speaks fluent Spanish, French, Portuguese and Italian. He can also communicate in conversational Arabic.

Can your receive and download documents via email?
Diamond Star™ Notaries has a state of the art office. With multiple dual tray printers and scanners.

Do your have the ability to perform ESign?
Yes, ESign is available in as needed

What are your office hours?
Diamond Star™ Notaries provides flexible hours of service
Please note, signings submitted after normal business (7am to 6pm *pst) hours will be scheduled on the following business day.
*Subject to change without notice

Who do I contact if I have a problem?
You may contact our main office at (408) 464-2158

Do you carry Errors and Omissions liability insurance?
Yes, we maintain $1,000,000.00 in Errors and Omissions Professional Liability Insurance.

Do you charge if the escrow cancels or a customer refuses to sign documents?
Yes, if a trip has been made to the customer, a fee is due.